Frequently Asked Questions
“What does each online class cover?”
A specific table of contents per course can be viewed under the image to your left. Generally speaking, though, each course covers the following: 1. Overview of the Course/Introduction to the Equipment 2. Anatomy including pre-shift inspections 3. Stability Principles 4. Common Hazards/Accident Profiles 5. Safe Operation 6. Rigging and Hand Signals (for crane courses only).
“How long is the course?”
Trainees go at their own pace, but in general each class (including the exam) takes anywhere from 1.5 to 2 hours. We recommend planning for two or more so you don’t end up rushing through the exam.
“Are these courses OSH-compliant?”
Yes, all of our Hard Hat online safety training courses were built and continue to be updated by our trainers and inspectors using OSH, CSAand ANSI guidelines.
“Are the e-learning classes up-to-date with OSH standards?”
Yes, all of our Hard Hat Training online courses are up-to-date with the latest OSH standards. As standards change, so we make changes to the courses. If you purchase any of our online courses outright, though, it will then be your responsibility to update the course in accordance with any changes to the standard.
“Does this course certify or qualify me?”
There is a lot of confusion among operators and even companies about what it means to be certified or qualified. Simply put, no, a course does not certify anyone, only an employer does. Or, in other words, because it is the employer’s responsibility to make sure an employee is properly trained, it is also his or her responsibility to say when the employee is “certified,” “qualified,” or “competent.” The online courses, like our training kits on CD or even live training via a 3rd party, is just a tool to help them in doing so.
According to OSH, all operators of heavy equipment must receive operator training. Proper training must include a classroom portion including a written exam, as well as a practical hands-on portion/exam wherein the operator is observed operating the machine. The online course satisfies the required classroom portion of the training. Upon completion of the course and written exam, the safety administrator of the company will receive a checklist which can be used to observe the trainee on the machine. When done successfully, the administrator signs the bottom of the form. At this point, unless further training is required by your employer, you have done everything required by OSH to be considered by your employer as “certified,” “qualified,” or “competent.”
“If I pass this class and exam can I take my certification and get a job anywhere?”
See “Does this course certify me?” This will depend on your employer. Remember, it is their responsibility to see that you are trained and if there is ever an accident, it is they who will have to prove to OSH that they trained you sufficiently. Because of this, while some smaller businesses may simply accept your certificate and a copy of your test, more often than not they will require you to go through their own training program. This is their right to do so. It is their further responsibility to train you in accordance with the job, site, equipment, etc. Having said that, we have fielded many calls from potential employers who wanted to learn more about the classroom portion of the training we offered. After hearing our explanation, they accepted the online class as satisfying the classroom portion of the required training and proceeded to do their own practical.
“How long is the training good for?”
OSH standards dictate that safety certification needs to be completed at least once every three years. Since no online course can provide “certification,” these courses will combine with your onsite practical training to fulfill OSH’s requirements for up to three years. Having said that, refresher training is required sooner if an employee changes sites or jobs, is asked to operate a different type of the equipment, is involved in a near-miss or accident, or is observed operating the machine in a dangerous manner.
“Will I get a certificate?”
Yes, upon successful completion of the course and exam, you will have immediate electronic access to your test, a certificate, and a checklist you can use for the practical hands-on portion of the training. Simply print them off.
“How many people can use this course? Can I play it for several employees at the same time?”
When a course is assigned to an employee, only that employee can take the course. There are many reasons for this, but most importantly the course is designed to train that one employee per OSH regulations. Also, there is a final written exam at the end that will be linked to the trainee assigned. OSH requires proof of training and if multiple people were to sit in on that one course, they would not get credit for taking it.
“Can I customize the classes?”
Your business’s learning portal can be completely customized for your employees including colors and logo. Additionally, if you purchase our courses outright to be used on your own company LMS (learning management system), you also get the right to rebuild them and customize them to meet your own needs. If you have Adobe Captivate, which we use to build our courses, customization is even easier.
“Are SCORM/Tin Can options available for use on our own company LMS?”
All of our online courses are designed to be SCORM-compatible and can be easily uploaded to your company’s current SCORM-friendly LMS. You can license their use annually or purchase them outright. Licensing or purchasing them outright does not, however, give you the right to resell or distribute our courses to parties other than those whom you are training.
“If we buy or license the eLearning courses for use on our own LMS, can you customize them for us?”
Yes, we have done and continue to do this for clients. Pricing depends on the extent of customization requested. Please contact us for a quote.
“Do you offer unlimited training options?”
We are currently working on an unlimited training subscription option, but it is not quite ready to go. In the meantime, we offer tiered and custom pricing based on the size of your company and the number of different training courses you will be accessing.
“Can I resell these trainings?”
We do have resale options available. Contact us regarding resale opportunities.