Training & Certification for

Workplace Civility

Product Information

Three Different Types of Trainings

Whether you want training and certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the training certificate you need in the way you want it and at a price you can afford.

Online Training

Online is for those who prefer self-paced training from any location or for employers who need to assign and monitor employee training progress and exam scores. Online training is also eligible for bulk pricing discounts for groups of 16+ trainees.
View Online Training

Training Kits

The kit is for those who want to do the training themselves. It’s a reusable training presentation that is used to train groups of people all at one time in one location. If you need to train a trainer to use the kit we offer a train the trainer online course.
View Training Kit

Train the Trainer

Train the trainer courses are online and meant to certify a single individual to use the training kit to train others. The kit is included with the train the trainer online course for no additional cost and is reusable. The result is a lifetime certification.
View Train the Trainer

What's in the Training?

Our Civility in the Workplace training course discusses topics including respect, harassment, bullying, workplace culture, recourse, and more.

This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam as required by Canada.

Though you will still need to familiarize yourself with all other applicable federal, state, and local standards, this training encompasses the following laws and regulations:

Canada Standards

  • CAN/Canada-Z150-11 – Safety Code on Mobile Cranes
  • CAN/Canada-Z150.3-11 – Safety Code on Articulating Boom Cranes
  • CAN/Canada-C22.2 – Safety Code for Material Hoists
  • ISO 16715:2014 – Hand Signals with Cranes
  • ASME B30.5 – Mobile and Locomotive Cranes
  • ASME B30.22 – Articulating Boom Cranes
  • ASME B30.2, 11, 16, 17 – Overhead and Gantry Cranes

Why Do I Need Training?

In line with regulations, employers are required to provide a workplace that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees."

When it comes to refresher training, Canada’s standard in some instances is very specific: operators must be re-evaluated every three years to see if they are still competent to operate the equipment. Best practices say to apply this same rule to all types of equipment. A so-called “free-pass” cannot be awarded based on experience, age, or time on the job. The extent of the evaluation is to be determined by the employer but should include a written and practical examination that proves continued competency.
Want to buy?

See Purchase Options

View Purchase Options

Stay Informed On All Things

Did You Know?

45% of all harassment complaints to the EEOC allege harassment on the basis of gender.

The EEOC recovers an estimated $164.5 million each year for harassment charges.

About 300 workplace suicides occur every year. (Source: Bureau of Labor and Statistics)

Frequently Asked Questions

Why should we provide civility training at our company?

Incivility impairs productivity, decreases motivation, and disrupts employees’ cognitive abilities and overall wellbeing. Even just witnessing incivility in the workplace can negatively impact a worker’s performance and creativity. In short, happier employees are more productive employees.

What is civility?

Simply put, civility means being polite and courteous. If you want to take it a little further, it is learning and utilizing healthy communication techniques and treating others not only how you would like to be treated but as THEY would like to be treated.

How can I make my workplace more civil?

Use good manners and be polite. Strive to understand your coworkers or those around you. Keep a positive attitude; don’t allow your job or life in general make you jaded. Find common ground with your coworkers; make an effort to find three things you have in common with each one.
Want to buy?

See Purchase Options

View Purchase Options
graduation-hatusercartphonelaptop-phonebriefcase linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram