Workplace Violence for Healthcare Training & Certification

We Offer One Type of Training

Whether you want training and certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the training certificate you need in the way you want it and at a price you can afford.

Online Training

Online is for those who prefer self-paced training from any location or for employers who need to assign and monitor employee training progress and exam scores. Online training is also eligible for bulk pricing discounts for groups of 16+ trainees.

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What's in the Training?

Our safety training course is regulation-compliant, and our online version fulfills Canada’s classroom training requirement. Each class contains sections on weight, angles and stress, the center of gravity, sling hitches and types, and the hardware and lifting devices these workers can expect to work with.

This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam as required.

Though you will still need to familiarize yourself with all other applicable federal, state, provincial, territorial, and local standards, this training encompasses the following standards:

Canada Standards

Canada Labour Code, Part II– Violence or Harassment Legislation

Why Do I Need Training?

In line with regulations, employers are required to provide a workplace that "is free from recognizable hazards that are causing or likely to cause death or serious harm to employees."

When it comes to refresher training, Canada’s standard in some instances is very specific: operators must be re-evaluated every three years to see if they are still competent to operate the equipment. Best practices say to apply this same rule to all types of equipment. A so-called “free-pass” cannot be awarded based on experience, age, or time on the job. The extent of the evaluation is to be determined by the employer but should include a written and practical examination that proves continued competency.

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Did You Know?

20 percent of registered nurses and nursing students report being physically assaulted and over 50 percent verbally abused in a 12-month period. (Source: American Nurses Association Health Risk Appraisal)

On average, 80 percent of serious violent incidents reported were caused by patients or clients. Other incidents were caused by visitors, co-workers, or other people. (Source: American Nurses Association Health Risk Appraisal)

Safety Videos

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In the News

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Frequently Asked Questions

What are the types of violence in healthcare?

Criminal Intent: Violence that is performed by a criminal that is unknown to the business or employee. It is usually the result of a crime, such as a robbery.

Patient/Client: Violence that involves physical or verbal assault by patients, their family, or visitors.

Worker-On-Worker: Violence that is by one employee to another employee. This type of violence is also known as lateral violence. This type of violence can be physical assault but is most often non-physical violence such as bullying, harassment, or discrimination.

Personal Relationship: Violence that occurs because of relationships outside of work.

What is the most common type of violence in healthcare?

Patient/client violence is the most common type of violence in healthcare settings.

What might indicate that a healthcare facility has a high rate of violence?

High turnover rates among staff and other staffing issues are red flags that a healthcare facility needs to be doing more to prevent workplace violence.

How does training help to reduce the number of violent incidents?

Training teaches employees to spot potential risks and how to eliminate those risks. It also teaches the policies and procedures in the workplace violence prevention program that are the most effective in preventing workplace violence.