Training & Certification for

Stand-Up Forklift

Product Information

Three Different Types of Trainings

Whether you want training and certification in as little as two hours with our online training or a more robust, customizable option like you get with our DIY training kits or on-site training, we can help you get the training certificate you need in the way you want it and at a price you can afford.

Online Training

Online is for those who prefer self-paced training from any location or for employers who need to assign and monitor employee training progress and exam scores. Online training is also eligible for bulk pricing discounts for groups of 16+ trainees.
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Training Kits

The kit is for those who want to do the training themselves. It’s a reusable training presentation that is used to train groups of people all at one time in one location. If you need to train a trainer to use the kit we offer a train the trainer online course.
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Train the Trainer

Train the trainer courses are online and meant to certify a single individual to use the training kit to train others. The kit is included with the train the trainer online course for no additional cost and is reusable. The result is a lifetime certification.
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What's in the Training?

Our Stand-Up Forklift Safety Training course is regulation compliant, and our online version fulfills classroom training requirements. Each class contains sections on anatomical components, principles of stability, safe operations, common hazards to avoid, and more.

This presentation includes intermittent practice quiz questions to prepare for the final written exam included with the course. In addition to the written exam, this course also includes a checklist for employers to use when administering a practical exam.

Though you will still need to familiarize yourself with all other applicable federal, state, provincial, territorial, and local standards, this training encompasses the following general standards for stand-up forklifts:

Canada Standards

  • CAN/CSA-B335-04 – Safety Standard for Lift Trucks
  • CAN/CSA-B335-94 – Lift Truck Operator Training
  • CAN/CSA-B352.0-09 – ROPS, FOPS

Why Do I Need Training?

In line with regulations, anyone who operates heavy equipment must receive training prior to operating the machine on their own. While requirements for refresher training are very specific, most safety trainings don’t have such specific requirements. However it’s wise to follow the same guidelines.. Most other equipment doesn’t have such specific requirements, but it’s wise to follow the same guidelines.

When it comes to refresher training, the standards in some instances (like forklifts) are very specific: operators must be re-evaluated every three years to see if they are still competent to operate the equipment. Best practices say to apply this same rule to all types of equipment. A so-called “free-pass” cannot be awarded based on experience, age, or time on the job. The extent of the evaluation is to be determined by the employer but should include a written and practical examination that prove continued competency.
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Frequently Asked Questions

How often do I need forklift training?

Canada requires stand up forklift training for forklift operators–on that there is no question. Where confusion exists is how often operators need forklift refresher training or recertification. Outside of the initial safety training class, Canada requires forklift operators be re-evaluated every three years to determine if they are still competent enough to operate.

However, this every-three-year forklift evaluation is the maximum time that is allowed to pass before an operator receives forklift recertification. According to Canada, there are several instances that will require additional stand up forklift training and observation before the three year period is up:

  • Forklift operator is observed in an accident or a near miss.
  • Forklift operator received a poor evaluation or is observed driving in a dangerous manner.
  • The forklift operator is assigned to drive a different type of forklift or the workplace has changed significantly enough to require additional forklift training (such as being transferred from a warehouse to a dock or a construction site).

I’ve received forklift training. Can I operate a telescopic handler?

A rigger is a person that prepares and maintains the rigging used to lift or move loads.

Not likely. Canada requires forklift operators to receive forklift training for each type of forklift. On this term, “type,” there is much confusion. Generally speaking, by “type” Canada means sit down forklift vs. stand up forklift vs. telescopic handler vs. truck mounted forklift, etc. For example, say you have always operated a stand up forklift in a warehouse but have suddenly been asked to operate a telehandler. In this case, you would need additional forklift training specific to telescopic reach forklifts.

If you have received sit down counterbalanced forklift training in a warehouse and have always operated a Toyota forklift, but then are asked to operate a Cat forklift, you should be just fine to operate under the same training certification received previously. Keep in mind though, controls can differ greatly from brand to brand, so in some cases you may need additional instruction or a quick refresher training to make sure you are clear on what each control does.

I’ve operated forklifts for 30 years. Do I need to take a class, a written exam, and a practical exam still? Or can I just take a written test?

No matter how long you’ve been on the job, Canada requires forklift training, a forklift written exam, and a practical forklift evaluation. There is no way around it. The extent of the classroom training can be adapted by the instructor according to student needs. The written exam proves mental competency and understanding of the safety principles taught. And the practical evaluation proves the forklift operator not only understands but is capable of operating safely. In the opinion of many, the practical evaluation is of the greatest overall value.

I received stand up forklift training at a different job. Do I need to be trained again by my new employer?

This is a common question, especially among laborers-for-hire who may sub out from job to job. Technically, it is your current employer who is responsible for saying whether or not you have been trained specifically for the type of forklift and job. If you bring a forklift certificate or wallet card to your new employer, they do not have to accept it. It is their right to require you to take their own stand up forklift training class. This is because if there is an accident, they will likely be responsible and need to prove to Canada that they trained you on forklift operations.


Can you explain stand up forklift certification? Who can train, evaluate, and certify operators?

This, above all, causes a lot of confusion. Bottom line, Canada states that employers are responsible to train their employees. Generally speaking, there are three ways they can do this:

In terms of using a 3rd part of an employee safety training companies materials (like our stand-up training PowerPoint kits or our stand-up training classes onlineCanada does not recognize one company over another. They simply state that ‘training needs to occur’ and ‘here are the things an aerial lift operator should be trained on.’

When we do live training or offer aerial lift training online, people often assume we are the ones certifying the trainees. This is not true for any training company. We are simply assisting the employer by providing live aerial lift training or the training materials needed to help them aerial lift certify their employees.

How do I take the forklift practical evaluation if I take stand up forklift training online?

The online forklift training class covers Canada’s requirements for the classroom portion. Many employers prefer online training because they know exactly what forklift training the operator will receive. In live classes, the training sometimes varies. A written exam is included at the end of our online training courses. After the forklift class and exam are finished, you and your safety managers will have immediate access to a practical evaluation checklist. This can be printed off and used by your supervisor to help him or her evaluate you on the forklift. When done, they can sign it and file it with your exam. This will satisfy Canada’s requirements for forklift certification.

Can I use any forklift attachment with my forklift?

No. Canada states that the forklift manufacturer must approve the use of a specific forklift attachment. Too often we see forklift operators using personnel work platforms (man baskets) or other attachments that are made by different manufacturers. They assume that because their forklift is equipped to use such an attachment, it is okay to use any brand. Not true. If you are operating a Toyota forklift then you must contact Toyota and get their written approval to use any attachment, especially if they are of another brand. New capacity plates must be issued with any addition. Your operator’s manual will tell you if your forklift can handle certain kinds of attachments or not.

My trainee scored 80% on the stand up forklift certification exam. Did he pass or fail?

Contrary to popular belief, Canada does not dictate what a passing score entails. That is ultimately up to the employer whose responsibility it is to certify, or authorize, their employee to operate a forklift. If you want to pass him at 80%, fine. But what if a question or two among the 20% missed could lead to an accident or death? Is it worth it? Our recommendation is that you always go over any missed questions with your trainees—even if they just missed one. Once they understand the principle missed, have them write their initials by the correct answer. That way, you are protecting them and those around them from potential accidents in the future.
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